Refund

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at Opulentcarbonfiber.com Contact page

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question through our contact page


Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.


Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

 

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at opulentcarbonfiber@gmail.com.

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Social Media

Follow our TikTok and Instagram pages for a look at the luxury of carbon fiber. Be inspired by stylish visuals and innovative designs that celebrate the strength and elegance of this material. Join our community and discover the world of carbon fiber

INSTAGRAM: Opulentcarbonfiber

TIKTOKT: Opulentcarbonfiber

Track & Trace

To track your package, you can click on the three lines at the top and then select 'Track and Trace'. This way, you can easily follow your package and see its current location.

FAQ

1. What materials are used in your phone cases?

Our phone cases are handcrafted using authentic carbon fiber, known for its exceptional strength and lightweight properties. Each case is meticulously made to ensure a perfect fit and superior protection for your smartphone, combining durability with a sleek, modern design. Experience the elegance and resilience of our handmade carbon fiber phone cases..

2. How long does shipping take?

We provide fast and reliable shipping. The delivery time varies depending on your location, but you can typically expect to receive your order within  6 to 8 business days.

3. Do you offer international shipping?

Yes, we offer free international shipping.

4. Do the cases add a lot of bulk to the phone?

No, our carbon fiber cases are designed to offer optimal protection without adding unnecessary bulk. They are lightweight and slim, ensuring that your phone remains easy to handle and carry.